FAQ
Frequently Asked Questions (FAQ)
1. Where do you ship?
We ship all over the U.S.! No matter which state you're in, we've got your Halloween covered. Shipping options will be shown at checkout.
2. How long does shipping take?
Orders typically process in 1–3 business days. Standard delivery usually takes 5–10 business days. Expedited options may be available at checkout.
3. Can I track my order?
Yes! Once your order ships, you’ll receive a tracking number via email or SMS.
4. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment methods shown at checkout.
5. Can I cancel or change my order?
We process orders quickly, but if you need to cancel or make a change, contact us within 12 hours of placing your order. We'll do our best to help!
6. What’s your return policy?
We accept returns within 14 days of delivery for unused, unopened items in original packaging. Please contact us for return instructions.
7. Do you offer exchanges?
Yes! If you received a damaged or incorrect item, contact us within 7 days and w